Luciano is a graduated from University of Information Science, Havana, Cuba. His passion for computers starter when he was only five years old, since then he has never stop playing around with technology.
He was a Network Engineer at Cuba Ministry of Education. He also has a vast experience in Telecommunication since he was a Cable Technician for a Cox outsource company.
Luciano is not only a field Technician at FiRa IT Services, but also a first line technical support who resolves network problems with clients in a fashion manner.
Lucky (as we affectionately call him) skills includes Java, PHP, HTML 5, C#, E-Learning, E-Commerce, Investigations, Networking, Low Voltage, CCTV, Fire Alarm, Teaching, Computer Repair, Desktop Support, Linux, Apple, PuTTY, Microsoft Office, Project, Visio, Active Directory, virtualization and software troubleshooting.